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Maintenance
meltingSoft offers maintenance services for your software solutions. These services include maintenance and support providing for third-party applications you have

Application maintenance

We maintain your software applications in operational condition.

Examples of services

  • application management
  • third evolutionary maintenance

Expertise

application support

We provide technical support for your software applications.

Examples of services

  • Qualification of incidents
  • Troubleshooting
  • Synthesis and tracking of incidents handling
  • Managing the knowledge base

Expertise

conditions of services

meltingSoft experts are able to adapt to their customers' demands.

  • Place of performance

    Our services can be conducted with engagement of means (day billing) or engagement of results (package billing).
  • Support mode

    Our services can be conducted with engagement of means (day billing) or engagement of results (package billing).
  • Monitoring

    Thanks to its experience meltingSoft can guarantee its customers the respect of cost and time as well as the assurance of high quality services.

benefits

Expertise: Get the right solutions

  • Expertise: Get the right solutions

    Having taken part in projects from various industries and contexts, we have continued to develop our skills and knowledge. We offer you this expertise now.
  • Flexibility: Make your evolution

    Because we are a human-sized structure, we make a point to well understand your expectations. We then study all possible means to satisfy them.
  • Transparency: Avoid surprises

    Because we want to maintain lasting relationships of trust with you, we always communicate what we will do, what we are doing and what we have done; this, in both operational and commercial terms.